factorytostore.com are registered domains by Factory to Store Solutions Unit C, 8/F, King Palace Plaza, No. 55 King Yip Street, Kwun Tong, Kowloon, Hong Kong UBI: 71871026
The websites can be accessed by the following URLs: www.factorytostore.com (Later referred to as “the seller”, “Factory to Store Solutions”, “the websites” or “website”)

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the websites and our services operated by Factory to Store Solutions.

The client (hereinafter referred to as “Client” or “You”) commissions Factory to Store Solutions and all its subsidiaries (hereinafter referred to as “Factory to Store Solutions”, “us”, “we”, or “our”) to supply or create and deliver services. You are agreeing to be bound by the following terms and conditions. “Image(s)” means all viewable renditions furnished by Factory to Store Solutions hereunder, whether captured or stored in photographic, magnetic, optical, or any other medium whatsoever.

You can review the current version of the Terms of Service at any time at https://www.factorytostore.com/terms-and-conditions

Factory to Store Solutions reserves the right to modify the present Terms of Service by posting updates to the Factory to Store Solutions websites. You are advised to check Terms of Service from time to time for any updates or changes that may impact you.

By making use of our services, you acknowledge that you have read, agree with and accept all of the terms and conditions contained in this Terms of Service agreement, If you disagree with any part of the terms then you do not have permission to access the Service.

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment methods in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

• Custom quotes and contracts will be sent to the client and must be approved via email. Once approved, the client must pay 100% of the costs upfront through Stripe (a link with the payment page by credit card will be sent to the client) or Bank Transfer. Enterprise payment terms are agreed upon separately and stated in a custom quote.
• If a client overpays, they will be contacted as soon as the error is recognized. The surplus amount will be refunded or used as credit for future orders.
• If a client underpays for a service, they will be informed.

If payment for our services is not rendered, we may take legal action to collect payments due. We may also exercise our rights to issue takedown notices requesting the removal from website(s), any Content we’ve delivered to you which has gone unpaid. We may also seek injunctive relief to prevent unpaid Content from being published, reproduced, or displayed. Additionally, we may pursue legal action for actual, statutory, and punitive damages for copyright infringement if you publish or use our Content without remitting payment.

You agree to be responsible for and pay any and all applicable sales, use, or value added taxes, or duties imposed by any jurisdiction as a result of the work performed for you by us or in connection with any license we grant to you.

• The client may not assign or transfer this agreement or any rights granted hereunder. This agreement binds and inures to the benefit of Factory to Store Solutions. Client, Client’s principals, employees, agents, and affiliates are jointly and severally liable for the performance of all payments and other obligations hereunder. No amendment or waiver of any terms is binding unless set forth in writing and signed by the parties.
• The parties agree to use their best efforts to resolve any dispute between them related to the obligations set forth in these terms by good-faith negotiation and mutual agreement. However, in the event that the parties are unable to resolve any dispute, any unresolved disputes shall, at Factory to Store Solutions’ option, be finally settled in court within Hong Kong S.A.R.

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other websites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service. We, therefore, reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

In no event shall Factory to Store Solutions, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Specifications and technical data

All details conform to the specifications sheet provided by the seller

Payment terms

Normal payment terms are t/t EXW Guangzhou/Shenzhen, China. Unless agreed upon otherwise by sales contract, 50 Percent deposit is to be affected to Factory to Store Solutions by the buyer upon order confirmation, with the remaining 50 percent balance due prior to shipment.
All amounts mentioned are in United States Dollars (USD). Prices subject to adjustment based on changes in the forex rate.

Delivery lead time

Depending on agreed terms, specified number of working days after confirmed down payment.

Force majeure

If the shipment of the contracted goods is prevented or delayed in whole or in part by force majeure (including but not limited to war, storm, strikes, accidents, covid, lockdowns, pandemics, fires, explosions, earthquakes, embargo, political sanctions, disruption of supply chain, severe inflation), the seller shall not be liable for non-shipment or late shipment of the goods contained in this contract. However, the seller shall notify the buyer via written communication – e.g., registered letter, fax, telex, email, etc. – with announcement of the delay and attestation of such event or events within 15 days.

Packing material and shipping mark

Standard shipping cartons or plywood is used, unless specified otherwise. If there is no special requirement from the buyer for the packing and shipping mark, the sellers shall pack and mark the goods according to the general practice of export.

Warranty

The warranty period of the producing factory’s terms are followed from the date of which the commodity has been shipped by the seller.

Jurisdiction

This agreement shall in all respects be governed by the laws of Hong Kong. Without recourse to its conflict of law principles, the purchaser acknowledges that in the unlikely event that a dispute arises out of or in connection with this agreement, such a dispute will be exclusively and solely referred to the courts of hong kong or the Hong Kong International Arbitration Centre (HKIAC). The language of the arbitration or of the jurisdictional proceeding, as the case may be, will be english. The burden of proof remains with the buyer and at buyer’s cost.

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. Factory to Store Solutions, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components, or d) the results of using the Service will meet your requirements.